Privacy Policy

Information We Collect

We collect personal data that you provide directly, such as when you register an account, make a deposit, or contact customer support. This may include your name, address, email, phone number, date of birth, payment details, and identification documents.

We also automatically collect certain data through cookies and similar technologies, including IP address, device type, browser settings, and usage behavior.

How We Use Your Data

• We use your personal data to:
• Create and manage your account
• Process transactions and withdrawals
• Comply with legal and regulatory requirements (e.g., AML/KYC)
• Enhance user experience and site functionality
• Detect and prevent fraud or unauthorized activity
• Send promotional and service-related communications (where permitted)

Legal Grounds for Processing

Your data is processed based on:

• Your consent
• Our contractual obligations to you
• Compliance with legal obligations
• Our legitimate interests, such as fraud prevention and service improvement

Sharing Your Information

We may share your information with trusted third parties, including:

• Payment providers
• Identity verification services
• Regulatory and legal authorities
• Marketing and analytics partners (with consent)
  

All third-party partners are required to protect your data and process it only for specified purposes.

Data Retention

Your personal data is retained only for as long as necessary to fulfill the purposes described in this policy, or to comply with legal and regulatory obligations. When no longer needed, data is securely deleted or anonymized.

Your Rights

You have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion of your data (subject to legal limitations)
• Restrict or object to certain processing
• Withdraw your consent at any time
• Lodge a complaint with a data protection authority
  

Data Security

We implement strong security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and internal access controls.

International Transfers

If your data is transferred outside your country or the European Economic Area (EEA), we ensure adequate protection is in place, such as standard contractual clauses or other legal safeguards.

Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in regulations, technology, or our practices. We encourage you to review it periodically. Any significant changes will be clearly communicated.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our support team.